You’re welcome to pause your subscription at any time. Here’s how to skip your next box:
- Kindly log in to your account here: https://hooksneedles.com/account/login Click on “Manage My Subscription”
- Choose “Skip” next to your upcoming box
- Be sure to use the same email you used at checkout to log in
If you’d like to pause for a longer time or need help with any step, feel free to contact us at support@hooksneedles.com - we’re happy to assist you.
To access your account, make sure it has been activated. Please check the inbox of the email address used during your purchase for an activation link.
Also, be sure to check your spam or junk folder — sometimes the email can land there by mistake.
If you’re still unable to log in or locate your account, please contact our Customer Support Team at support@hooksneedles.com for assistance.
Also, be sure to check your spam or junk folder — sometimes the email can land there by mistake.
If you’re still unable to log in or locate your account, please contact our Customer Support Team at support@hooksneedles.com for assistance.
Our discount codes are not stackable, which means if a promotion or discount is already applied to your order, additional codes won’t be valid.
Please double-check your cart to ensure no other discounts are active.
It’s also important to check whether the code has expired. Most discount codes include information about their expiration date, so be sure to review the details from the source where you received the code.
If you’ve confirmed that no other discounts are applied and the code is still valid but it’s still not working, please reach out to us at support@hooksneedles.com — we’ll be happy to assist you!
Please double-check your cart to ensure no other discounts are active.
It’s also important to check whether the code has expired. Most discount codes include information about their expiration date, so be sure to review the details from the source where you received the code.
If you’ve confirmed that no other discounts are applied and the code is still valid but it’s still not working, please reach out to us at support@hooksneedles.com — we’ll be happy to assist you!
To cancel an order, you’ll need to reach out directly to our Customer Support Team at support@hooksneedles.com .
Please note: canceling your subscription does not automatically cancel an order that’s already been placed.
If you’re hoping to stop a current order, make sure to contact us as soon as possible so we can assist before it ships!
Please note: canceling your subscription does not automatically cancel an order that’s already been placed.
If you’re hoping to stop a current order, make sure to contact us as soon as possible so we can assist before it ships!
Your free gift is included inside your box — it is not shipped separately.
While it might appear as a separate item in your order summary, it’s packed together with the rest of your items.
While it might appear as a separate item in your order summary, it’s packed together with the rest of your items.
