Shipping & Handling
Most products will be delivered within 3-6 business days, however, some may take a little longer (up to 8 - 14 days). For specific product shipping information, please refer to the product page.

Shipping Rates for US:
• Subscription Box Orders: $4.97 (3 to 6 business days)
• Single Item Orders: $2.97 (3 to 14 business days)

Shipping Rates for UK:
• Subscription Box Orders: $4.97 (8 to 14 business days)
• Single Item Orders: $2.97 (8 to 14 business days)

Shipping Rates for CA, AU, NZ:
• Subscription Box Orders: $14.97 (8 to 14 business days)
• Single Item Orders: $5.97 (8 to 14 business days)

Shipping Information:
• Most orders are shipped directly from our warehouse within 24-48 hours for your convenience and maximum efficiency.
• Your product will arrive within 3 to 14 business days, depending on the item you ordered.
 
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll assess the situation and promptly resolve it.

Returns
If you're not completely satisfied with your purchase, you can return it within 30 days of receiving the item.
Send us an email or give us a call, and we'll send you a prepaid return label to ensure a hassle-free return process.


Contact us:
Hooks & Needles
Returns Department
5235 S International Drive, Cudahy, WI, 53110
support@hooksneedles.com
+1 888-440-7931